Meet the Interactive Journey Map, a new take on journey mapping Expandable mini user personas and clickable user-flow flow elements enable you to go deeper into the details.
I transferred the Figma file to Axure RP file. Anyone who wants the Figma file can link to this.
The journey map is a synthetic representation that describes step-by-step how a user interacts with a service. The process is mapped from the user perspective, describing what happens at each stage of the interaction, what touchpoints are involved, what obstacles and barriers they may encounter. The journey map is often integrated an additional layers representing the level of positive/negative emotions experienced throughout the interaction.
Fell free to download.
· Interactive journey map (.rp)
Axure RP 9 or 10